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Privacy Policy
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30 Day Return Policy If you are not satisfied with one of our products we will accept it back within 30 days of purchase. When returning a product, you can request an identical replacement item, exchange the product for another product, or request a refund. If the return results from the receipt of damaged or defective product, or from our mistake, we will pay the shipping charges, both to have your item sent back to us, and to send you a replacement item. Who pays original and return shipping? If the return is needed as a result of damage, defect, or our mistake, we pay the shipping charges - both to have your item sent back to us, and to send you a replacement item. In the case of an outright return for refund, we refund the full purchase price of the product, but you are responsible for return shipping on the product you are returning and we do not credit the original shipping charges toward the exchange. When do we charge restocking fees? Rarely. We can only accept items that are returned without signs of wear and tear and with all of the original contents and packaging. Contents consists of any included parts and accessories, as well as the warranty card and manual without userís notes or markings. Packaging includes all inner and outer packaging, complete with the original barcode affixed. Items not returned in the condition described here may be subject to restocking fees (up to 20% of the purchase price, as determined by our cost of replacing the missing items including a processing fee for the labor intensive process) or refusal of the return. Larger items and items that we ship directly from our vendors can be subject to a 30% restocking fee. This fee may apply if you refuse delivery or as a result of delivery exceptions, as well as from a typical return. Exceptions to our return policy We regret we cannot accept returns on batteries and special order items.

Shipments within the USA, UPS. Outside the USA, EMS Express Mail International Service . Small orders might be shipped by USPS Priority Mail 2-3 days, and Otto Frei will determine if the order is best shipped by Priority Mail. Alaska, Hawaii, Puerto Rico and APO's will ship Insured Priority Mail, please select the FedEx Saver option and we will adjust the charge.

*Please allow 2-3 days for processing of your order, then add the shipping time of your selected shipping option. 3 business days for delivery of 3 day Air packages. Ground Shipments can take 5-7 business days to the East Coast, 4 to 6 days to Central, South-West & Mid-West States and 2-3 days for West Coast delivery.

Before Shipping Charges Minimum Order Amount $15.00

Non-California Residents Please be sure to click off sales tax

Show me my shopping cart every time I order something.
New Bergeon Case Cushion With Plastic Ring 5394P $25.95 $25.95
Aluminum Case Hold with 4 Nylon Pins CWR175.00 $8.98 $8.98
Economy Case Wrench without Box FB-241 $11.95 $11.95
New Economy Case Wrench for Small & Large Watches CWR-602.00 $26.95 $26.95
Bergeon 5700-RO Rolex Case Opener FB-225 $749.95 $749.95
New Blue Swiss Officers Case Knife w/Renata and Otto Frei's Logo FB-288-OFREI $18.95 $18.95
Bergeon Hand Wrench for Rolex Watches FB-213 $189.00 $189.00
Bergeon Case Holder FB-232 $127.10 $127.10
Horotec Screw Type Case Closer MSA07.110 $106.80 $106.80
Bergeon Case Vice, Works With 5700 Opener BERG-5674 $68.00 $68.00
Clamps "A" for Jaxa Hand Wrench 2819/4 159.052 $12.50 $12.50
Clamps "B" for Jaxa Hand Wrench 2819/4 159.053 $12.50 $12.50
LG Openall Case Opener CO-650 $83.95 $83.95
Bergeon 2819-08 New Jaxa Original BERG-2819-08 $196.00 $196.00
Case Clamps for 5700-Z for Special Cases (5700-RU) FB-226 $103.80 $103.80
Jaxa Swiss-Made Case Holder (Small) FB-200 $60.75 $60.75
Suction Opener for Screw-Back Cases FB-211 $19.50 $19.50
Bergeon Case Holder for Women's Watches FB-203 $37.40 $37.40
Bergeon 5700-Z Case Opener FB-220 $786.50 $786.50
Suction Adapters for 5700-Z Case Opener FB-222 $254.95 $254.95
Horotec Complete Case Opening Outfit MSA-07.363 $989.95 $989.95
LG Hand Wrench for Screw Case Backs FB-209 $79.95 $79.95
JaxaSwiss-Made Case Holder (Large) FB-202 $136.05 $136.05
Green ScrewBall Case Opener OFREI-GREEN-CASEBALL $8.95 $8.95
Rubber Grip Pocket Watch Case Back & Bezel Remover 159.048-FB269 $4.50 $4.50
Bergeon Case Opening Lever FB-235 $25.00 $25.00
Clamps "C" for Jaxa Hand Wrench 2819/4 159.051 $12.50 $12.50
Clamps "D" for Jaxa Hand Wrench 2819/4 159.054 $12.50 $12.50
Case Cushion FB-810 $41.85 $41.85
L & R Ultrasonic Watch Rinsing Solution FB-331 $43.00 $43.00
Nice Glass Covered Jar with Ground Edges FB-306 $72.50 $72.50
Rodico (Two bars) FB-309 $8.70 $8.70
Dial Cleaning Brush Small FB-316 $6.95 $6.95
Rodico (Box of 30 Bars) FB-310 $112.00 $112.00
Lint Free Watch Paper FB-308 $8.50 $8.50
Bundle of Peg Wood 4mm 123.303 $8.65 $8.65
Bergeon Soft Rubber Dust Blower FB-301 $11.49 $11.49
Bergeon 7871 Magic Wiper, Single Sheet BERG-7871-1 $14.95 $14.95
Cleaning Baskets, Swiss-Made (23 Millimeter Diameter) FB-312 $29.00 $29.00
Refills for Small Scratch Brush Pen FB-305 $15.10 $15.10
Nice Glass Covered Jar with Ground Edges and a Knob FB-307 $99.95 $99.95
Bundle of Peg Wood 3mm 123.302 $8.40 $8.40
Scratch Brush Pen (Small) FB-304 $16.50 $16.50
Scratch Brush Pen (Large) FB-303 $14.60 $14.60
Selvyt Cloths FB-313 $8.86 $8.86
Dial Cleaning Brush Large FB-315 $15.95 $15.95
Bergeon Hard Plastic Dust Blower FB-300 $29.98 $29.98
Bag of Pithwood Buttons (assorted sizes) FB-107 $7.80 $7.80
Refills for Large Scratch Brush FB-303 BERG-2834-S $21.60 $21.60
Bergeon Soft Rubber Flat Bottom Dust Blower FB-302 $16.00 $16.00
Cleaning Baskets, Swiss-Made (16 Millimeter Diameter) FB-311 $29.00 $29.00
L & R Extra Fine Watch Cleaning Solution FB-330 $46.50 $46.50

Select Tax 
Choose a Shipping option
FedEx Express Saver 3 Day Service (USA- 48 Continental States) $132.95
USPS Priority Mail (USA 48 Continental States) $135.68
FedEx Ground (USA- 48 Continental States) $86.74
(EMS MAIL) Express Mail International Service $415.83
EMS) Express Mail Service to Japan, Australia, and New Zealand $441.08
(EMS) Express Mail Service to Mexico and Canada $315.78
(EMS) Express Mail Service to Great Britain, France, Germany, Belgium, Denmark, Finland, Greece, Ireland, Italy, Norway, Spain, Sweden, Switzerland, and Netherlands $278.73
Sub Total $4,858.71
All shipping addresses in California must pay tax. All other please click off the tax now !! $485.87
Total $5,344.58
Any changes above should be verified by pressing 'Recalculate' before clicking on 'Checkout'.
Ordering Instructions
All Shipments We Send Out Must Be Signed For. Please contact the carriers (FedEx & UPS) to find out what needs to be done before packages can be left without being signed for. If you were to send us a money order we could send your orders out without any insurance. If loss in transit, or stolen from front steps of your house you would not get your money back. If you would like us to send your order out by Insured Priority Mail (service offered inside the USA only), then you could pick up at local post office.

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